Privacy Policy

Effective Date: March 16, 2025

L&H Educational Solutions LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and other contact details.
Payment information for processing transactions.
Learning preferences and history related to our services.
Technical data, such as IP address and browser type, for website analytics.

2. How We Use Your Information

Your information is used to:

Provide and personalize our language learning and research services.
Process payments and manage customer relationships.
Improve our website, courses, and overall service offerings.
Respond to inquiries and provide customer support.
Send relevant updates, promotional materials, or newsletters (you may opt out at any time).

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following cases:

When required by law or legal authorities.
With trusted service providers who help us operate our business (e.g., payment processors, IT services).
In case of a business merger, sale, or acquisition, where your data may be transferred to a new entity.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to analyze website usage and enhance user experience. You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request details about how your data is used. To exercise these rights, please contact us using the details below.

7. Children's Privacy

Our services are intended for individuals over the age of 18. If we learn that we have collected personal data from a minor without parental consent, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

9. Contact Information

For questions or concerns about this Privacy Policy, please contact us at lin.hehn.ed@gmail.com or +1 970 889 2956

中文简体版

生效日期：2025年3月16日

L&H 教育解决方案有限责任公司（L&H Educational Solutions LLC）致力于保护您的隐私。本隐私政策说明了我们在您使用我们的服务时如何收集、使用和保护您的个人信息。通过使用我们的网站或服务，即表示您同意本政策中所述的条款。

1. 我们收集的信息
我们可能会收集以下类型的个人信息：

姓名、电子邮件地址、电话号码及其他联系方式；
用于处理交易的付款信息；
与我们服务相关的学习偏好和历史记录；
技术数据，例如 IP 地址和浏览器类型，用于网站分析。

2. 我们如何使用您的信息
我们使用您的信息以：

提供并个性化我们的语言学习和研究服务；
处理付款并管理客户关系；
改进我们的网站、课程和整体服务内容；
回复咨询并提供客户支持；
发送相关更新、促销信息或电子简报（您可随时选择退订）。

3. 我们如何保护您的信息
我们采取适当的安全措施，防止您的个人信息被未经授权访问、篡改或披露。然而，任何在线数据传输都无法保证百分之百安全，我们无法提供绝对保障。

4. 信息共享
我们不会出售、出租或交易您的个人信息。仅在以下情况下可能分享您的数据：

法律或法律机关要求的情况下；
与协助我们运营业务的可信服务提供商共享（例如支付处理、IT服务）；
如果发生公司合并、出售或收购，您的数据可能会被转移至新的实体。

5. Cookies 和追踪技术
我们可能使用 cookies 和类似的追踪技术来分析网站使用情况并提升用户体验。您可以在浏览器设置中禁用 cookies，但这可能影响网站的功能。

6. 您的权利与选择
您有权：

访问、更新或删除您的个人信息；
随时选择退出营销通信；
请求了解我们如何使用您的数据。
如需行使这些权利，请使用下方联系方式与我们联络。

7. 儿童隐私
我们的服务对象为18岁以上的个人。如果我们发现未获得父母同意的情况下收集了未成年人的个人信息，我们将立即删除该信息。

8. 隐私政策的更改
我们可能会定期更新本隐私政策。任何更改将在我们网站上发布，您继续使用我们的服务即表示接受修订后的政策。

9. 联系方式
如对本隐私政策有任何疑问或担忧，请通过以下方式联系我们：
电子邮箱：lin.hehn.ed@gmail.com
电话：+1 970 889 2956